Practice policy
Cancellation & No-Show Policy
Appointment cancellations, missed visits, annual membership renewal, and patient acknowledgment.
PDF · 1 page
Primary care, redefined.Medicine as it
Medicine as it
was intended.
An unhurried, deeply personal approach to family medicine. Dr. Stefanie Shustek brings membership-based concierge care to Kansas City — without the friction of insurance.
The Practice
A sanctuary for your family's health.
TrueCare DPC is a Direct Primary Care practice — a small, intentional membership model where your physician knows you by name, answers your call personally, and has the time to truly listen. No copays. No insurance billing. No rushed visits.
Limited
Member panel cap
vs. 2,500+ at traditional clinics
Direct
Physician access
to Dr. Shustek's personal line
Unhurried
Time with your doctor
Visits that aren't on the clock
About the Physician
Dr. Stefanie Shustek
Dr. Stefanie Shustek founded TrueCare DPC on a simple principle: time is the most valuable tool in medicine. By keeping her panel small, she ensures every patient receives the unhurried, personal attention that primary care was always meant to be.
A board-certified family physician rooted in Kansas City, Dr. Shustek cares for patients of every age — from newborns to grandparents. She combines evidence-based medicine with a holistic, spa-like experience that treats the whole person, not just the symptoms.
Family Medicine
Care for all ages, from pediatrics through adult and geriatric medicine.
Direct Relationship
Reach Dr. Shustek directly by phone, text, or secure message — anytime.
What Your Membership Includes
Everything a family physician should be, and nothing they shouldn't.
01
Direct Physician Access
Reach Dr. Shustek personally by phone, text, or secure message.
02
Same- or Next-Day Visits
When you need to be seen, you're seen. No triage queue, no waiting weeks for an appointment.
03
Extended, Unhurried Visits
New-patient visits are comprehensive, and every follow-up takes the time it needs — never rushed.
04
Annual Wellness Assessment
A comprehensive yearly evaluation, plus ongoing health coaching and longevity planning.
05
Specialist Coordination
Dr. Shustek navigates the broader healthcare system on your behalf and coordinates care.
06
Hospital Social Rounds
Familiar presence at the bedside when a member is admitted to a local hospital.
07
Family Plan, 0–26
Comprehensive care for children, teens, and young adults through age 26.
08
HSA & FSA Compatible
Membership is compatible with most Health Savings and Flexible Spending Accounts.
A One-Time Introduction to TrueCareThe TrueCare
The TrueCare
Wellness Experience
A comprehensive wellness visit designed to give you a clear picture of your health and a chance to experience the TrueCare difference before committing to an annual membership.
One-Time Visit
$350
Estimated cash value $675+
Know your health. Experience TrueCare. Decide what comes next.
Your Visit Includes
01
Comprehensive wellness visit with Dr. Shustek
02
Advanced vision screening
03
Hearing screening
04
seca body composition scan
05
Comprehensive bloodwork
06
Review of results and health goals
Join Within 30 Days
There is no obligation to become a member. If you decide to join within 30 days of your visit, the full $350 is credited toward the $2,000 annual membership, leaving a remaining balance of $1,650.
Prefer to share your availability?
Membership
Invest in your vitality.
Transparent annual pricing for comprehensive primary care. No copays, no surprise bills, no insurance billing of any kind.
Limited Enrollment
Founding Member
$2,000annually
Reserved for our initial cohort of members — founding rate honored at renewal.
Only 20 spots available
- —Comprehensive Annual Wellness Assessment
- —Comprehensive Bloodwork Panel
- —Personalized Wellness Plan
- —Adult Member
- —Up to Two Dependents (Ages 0–26)
- —Adult & Dependent Sick Visits — $35 flat rate per visit
Secure payment through our patient portal
After Founding Spots Are Filled
Member Pricing
$2,200annually
Comprehensive concierge primary care for adults — the heart of the practice.
- —Comprehensive Annual Wellness Assessment
- —Comprehensive Bloodwork Panel
- —Personalized Wellness Plan
- —Adult Member
- —Up to Two Dependents (Ages 0–26)
- —Adult & Dependent Sick Visits — $35 flat rate per visit
Secure payment through our patient portal
Ideal for Larger Families
Additional Family Membership
$1,000annually
For families with more dependents or children with more complex health needs.
- —Up to Two Additional Dependents (Ages 0–26)
- —Comprehensive Annual Wellness Assessment for Dependent
- —Comprehensive Bloodwork Panel
- —Personalized Preventive Care Planning
- —Preventative & Chronic Disease Management
- —Dependent Sick Visits — $35 flat rate per visit
Secure payment through our patient portal
Membership includes one Comprehensive Annual Wellness Assessment, comprehensive laboratory panel, and a personalized wellness plan annually. Adult and dependent sick visits are available for a flat rate of $35 per visit, payable at the time of service. Annual enrollment fee. Memberships are HSA/FSA eligible. We do not bill insurance.
Dependent Care
Simple access for everyday needs.
Comprehensive care when your dependent needs more. TrueCare DPC members may establish care for up to two dependents, ages 0–26. The level of care depends on whether the dependent needs occasional sick care only or ongoing medical management.
Included with membership
Sick-Visit Dependent Care
Included with an active member’s annual membership.
- —Up to 2 dependents, ages 0–26
- —$35 per sick visit
- —For generally healthy dependents who need occasional acute care
- —Examples: colds, flu symptoms, sore throat, ear infections, minor rashes, urinary symptoms, pink eye and other short-term illnesses
Annual membership
Annual Dependent Membership
For dependents requiring ongoing or comprehensive care.
- —Chronic disease monitoring and management
- —Ongoing prescription or medication management
- —Routine follow-up for ongoing conditions
- —Annual wellness and preventive care
- —Personalized care planning and comprehensive bloodwork
Who needs the annual dependent membership?
A dependent should be enrolled when their care requires ongoing monitoring, medication management, routine follow-up, or management of a chronic or complex condition. Examples may include diabetes, thyroid disorders, ADHD, anxiety or depression, asthma, high blood pressure, high cholesterol, hormonal conditions, or other conditions requiring ongoing management.
How it works
When establishing care, TrueCare DPC will review the dependent’s healthcare needs. Dependents who only need occasional acute sick care may use the sick-visit benefit. If ongoing medical management, chronic care, preventive care, or medication management is needed, the annual dependent membership provides the appropriate level of care.
What the membership includes
- —Comprehensive Annual Wellness Assessment
- —Comprehensive Bloodwork Panel
- —Personalized Preventive Care Planning
- —Preventive & Chronic Disease Management
- —Ongoing Medication Management
- —Routine Follow-Up for Chronic Conditions
- —Sick Visits — $35 flat rate per visit
Not sure which option is right for your family?
TrueCare DPC can help determine the appropriate level of care based on your dependent’s individual healthcare needs.
Ask Our TeamRooted in Relationships. Focused on Wellness.
Add-On Services
Transparent pricing, no surprises.
Additional services are available as needed during your care.
ServicePrice
- EKG + Interpretation$50
- SECA Body Composition Scan$35
- Point-of-Care Testing$15 each
- COVID-19 Test$15
- Flu Test$15
- Strep Test$15
- Urine Testing$10
- Sutures$100
- Skin Adhesive / Medical Glue$50
Add-on services are charged separately from membership fees and are available when clinically appropriate. Payment is due at the time of service.
Rooted in Relationships. Focused on Wellness.
Patient resources
Forms & Education
Patient education & acknowledgment
Patient Responsibility & Direct Primary Care
The TrueCare approach to primary care, insurance responsibilities, and documentation consent.
PDF · 2 pages
Privacy education & consent
Patient Privacy & Carequality
Your health information, privacy rights, connected care, and your Carequality consent choices.
PDF · 4 pages
Family coverage education
Dependent Care
Sick-visit dependent care versus the annual dependent membership for dependents ages 0–26.
PDF · 1 page
Completed forms belong with your care team. Please do not send personal health information through the website’s general inquiry form.
Patient Portal
Schedule, message, and manage payments — all in one place.
Existing members can sign in to the patient portal to book visits, message Dr. Shustek's office, and view billing.
Enter Patient PortalNeed help signing in? Call (816) 957-0133.
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